Warranty information and aftercare

At Jones Sheds And Fencing, we stand by the quality of our products and services. We offer comprehensive warranty and aftercare solutions to ensure your complete satisfaction. Learn more about what's covered and how we can assist you.

Frequently asked questions

We're dedicated to providing high-quality garden buildings and fencing products at reasonable prices, tailored to your needs. Our commitment extends beyond the initial purchase with reliable warranty and aftercare services.

What issues are covered by your warranty for sheds and fencing?
With our fitting service, we provide a 1-year leak-free guarantee with our standard shed felt. Additionally, all our products come with a 5-year anti-rotting guarantee, subject to specific conditions.

How long is the warranty valid after a product purchase?
Our warranty remains valid for 5 years from the date of purchase.

What steps should I take if I have a warranty-covered issue?
If an issue arises that is covered by our warranty, please do not hesitate to contact our office via email or phone call. We will discuss your issue, request any relevant evidence, and then book you in to have the issues addressed and resolved as quickly and promptly as possible.

Do you offer fitting services for sheds and fencing?
Yes, we offer professional fitting services for all our sheds and fencing products. Our fitting service is included in the warranty for a leak-free guarantee on standard shed felt for 1 year.

Are there conditions for the 5-year anti-rotting guarantee?
Yes, the 5-year anti-rotting guarantee is subject to specific conditions. Please refer to your warranty documentation or contact us for full details.

What types of timber do you use for your products?
We source our timber from other local businesses, ensuring high-quality materials for all our tailor-made garden buildings and fencing products.

Can I customise my garden building?
Absolutely! All of our garden buildings are tailor-made and can be customised to meet your specific needs and preferences. Contact us to discuss your requirements.

Quality products, lasting peace of mind

We are committed to delivering high-quality sheds and fencing that stand the test of time. Our comprehensive warranty and aftercare support ensure your investment is protected. Experience the Jones Sheds And Fencing difference today.